At DigikartHub, we offer digital products such as eBooks, templates, and downloadable content. As these are non-tangible, irrevocable goods, we have a strict no refund policy.
1. No Refunds
All purchases made on the Platform are final and non-refundable.
2. Accidental Purchase
Please ensure you review your order before completing the purchase. We do not offer refunds for:
- Accidental purchases
- Change of mind
- Lack of usage
- Incompatibility with your device or software
3. Duplicate Purchase
If you have been accidentally charged twice for the same product, please contact us within 3 days of purchase. We will verify and, if eligible, process a refund for the duplicate charge only. The refund amount will be credited to original payment method within 3 business days.
4. Failed Downloads or Access Issues
If you face any technical issue accessing your purchased product (e.g., broken link, file not opening), please contact us at [info@digikarthub.com] within 3 days of purchase. We will promptly assist you to resolve the issue or re-send the product. However, this does not qualify for a refund.
5. Chargebacks
Unauthorized chargebacks or payment disputes without contacting our support team first will be considered a breach of our Refund Policy. We reserve the right to ban users who misuse chargeback rights.
6. Contact Us
If you have questions about this policy or need help with your order, please reach out:Email: [info@digikarthub.com]